🏠 Tenants
Resources, policies, and guides for PPM tenants
12 articles
Getting Started
Move-in process, portal access, and welcome info
The Move-In Process: What to ExpectEverything you need to know about your first day and first week at your new home.
Rent & Payments
How to pay rent, late fees, and payment support
How to Pay Rent OnlineHow to pay rent securely through your tenant portal.
How Do I Pay Rent Online?Step-by-step instructions for paying rent through your tenant portal.
Understanding Late Fees and Payment DeadlinesKey dates, the 5-day grace period, and what happens if rent is late under New Jersey law.
What to Do If You Have Difficulty Paying RentWhat to do if you can't make rent — assistance programs, how to contact PPM, and what to expect.
Maintenance
Submitting requests, emergencies, and responsibilities
How to Report Maintenance IssuesHow to submit a maintenance request through your tenant portal.
How Do I Report a Maintenance Issue?How to submit a maintenance request through your tenant portal and what to expect.
Emergency Repairs: Procedures and ContactsWhat qualifies as a maintenance emergency, who to call, and what to do first.
Tenant Responsibilities for Property MaintenanceA clear breakdown of what tenants are responsible for maintaining in their unit.
Policies & Rights
NJ tenant rights, PPM policies, and legal information
What Happens If I Break My Lease?Your financial and legal obligations when ending a lease early in New Jersey.
Move-Out
Move-out checklist, walk-through, and deposit return
Move-Out Walk-Through and Security Deposit RefundsHow the move-out walk-through works and what to expect for your security deposit under NJ law.
What to Do Before Moving OutYour move-out checklist — everything to do before your last day to protect your deposit.