Having Trouble Paying Rent?
Financial hardships happen. If you're struggling to make rent, the most important thing you can do is reach out to us early — before the due date if possible. The sooner we hear from you, the more we can do to help.
Step 1: Contact PPM Before the 5th
Call us at (973) 646-4422 or email [email protected] to explain your situation. We can discuss your options and document the conversation. We cannot waive fees or delay action if we don't hear from you first.
Step 2: Apply for Rental Assistance
New Jersey offers rental assistance programs for qualifying tenants. Some options include:
NJ Emergency Rental Assistance Program (NJERA) — check nj.gov/dca/ERA for current program availability
County and municipal assistance programs — contact your local social services office for programs specific to Hudson County, Essex County, or your municipality
211 NJ — dial 211 or visit 211nj.org for a referral to local assistance resources
If you apply for rental assistance, notify PPM immediately so we can coordinate with the program if required.
What Happens If I Don't Pay
We understand difficult situations occur, but we are required to follow a consistent process for all tenants. If rent is not paid and no arrangement is in place:
A late fee is assessed after the 5th
A pay-or-quit notice may be issued
Legal proceedings may follow under the New Jersey Anti-Eviction Act
Early communication is always better than silence. We want to help you stay in your home.
Contact Us
Email [email protected] or call (973) 646-4422.