Tenant Handbook
As a tenant, this handbook will guide you through your rental experience. Learn about rent payments, how to report maintenance issues, and what to expect during the move-in and move-out process.
9 articles
Rent Payments
Learn how to make rent payments, understand late fees, and find out what to do if you experience difficulty paying rent. This section covers everything you need to know about rent.
How to Pay Rent Online
Understanding Late Fees and Payment Deadlines
What to Do If You Have Difficulty Paying Rent
Maintenance and Repairs
Know how to report maintenance issues, understand your responsibilities as a tenant, and learn the procedures for handling emergency repairs.
How to Report Maintenance Issues
Emergency Repairs: Procedures and Contacts
Tenant Responsibilities for Property Maintenance
Move-In/Move-Out Procedures
This section guides you through the move-in and move-out process, including walk-throughs, security deposit refunds, and the steps to take before moving out.
The Move-In Process: What to Expect
Move-Out Walk-Through and Security Deposit Refunds
What to Do Before Moving Out