🏢 Owners
Resources, policies, and guides for PPM property owners
24 articles
Onboarding
Getting started, management agreement, and setup
Welcome to Proactive Property Management (PPM)An introduction to PPM's services, your owner portal, and what to do first as a new client.
Owner Onboarding FormCompleting the Owner Intake Form is critical for us to manage your rentals.
Overview of the Management AgreementWhat's in your Management Agreement — fees, authorization levels, your obligations, and termination terms.
Submitting Required Documents (ACH, Insurance, Utility Authorizations)What documents PPM needs from you — ACH banking info, insurance certificate, and utility authorizations.
Setting Up Direct Deposits (ACH)How to set up direct deposit to receive your monthly rental disbursements from PPM.
Communication with Property OwnersOwner communication. How do I contact you?
How to Login to Your Owner PortalYour Owner Portal is a great place to review statement, maintenance, and make owner contributions.
Financials
Disbursements, statements, and year-end reporting
When Do I Receive the Rental Proceeds?Rental proceeds, sometimes called Owner Draws are processed quickly.
How to Read Your Monthly StatementA section-by-section guide to your monthly owner statement — income, expenses, net disbursement, and reserve balance.
Understanding Disbursements and Rent PaymentsHow rent flows from your tenant to your bank — the full disbursement timeline and what's deducted.
End-of-Year Procedures and 1099 Forms
Understanding Your First Monthly StatementWhat to expect in your first monthly statement — what's included, timing, and how to access it.
How Do I Receive Rent Disbursements?
What Happens If My Tenant Doesn't Pay Rent?
Property & Maintenance
Maintenance responsibilities, repairs, and preventative care
Preventative Maintenance: What Property Owners Need to Know
Handling Emergency Repairs
Understanding Maintenance Responsibilities (Owner vs. PPM)
How Do I Request Maintenance for My Property?
Leasing
Tenant screening, pets, ESAs, and turnover
How We Screen Tenants
Handling Pets and Emotional Support Animals
What to Expect During Tenant Move-In and Move-Out
Policies & Compliance
Fair housing, eviction procedures, and legal compliance
Fair Housing Laws and Your Property
Legal Procedures for Tenant Evictions
Insurance and Risk Management for Property Owners