How to Read Your Monthly Statement
Your monthly owner statement is available in your owner portal by the 15th of each month. Here's a breakdown of what each section means.
Income
Rent collected — total rent received from your tenant(s) during the statement period
Late fees collected — any late fees charged and collected (if applicable)
Other income — pet fees, utility reimbursements, or other lease-based income
Expenses
Management fee — PPM's monthly fee, deducted from collected rent
Maintenance charges — itemized vendor invoices for repairs performed during the month. Each line includes a description and amount.
Leasing fee — charged when a new tenant is placed (one-time, not every month)
Owner contributions — funds you deposited into your reserve account
Net Disbursement
The net disbursement is the amount transferred to your bank account — calculated as total income minus total expenses for the period. This is the number that hits your account.
Reserve Balance
Your maintenance reserve is a separate balance held on your account to fund repairs. It is not included in your disbursement. The statement shows the opening balance, any withdrawals for repairs, any deposits, and the closing balance.
Questions on a Line Item?
Email [email protected] with the statement month and the specific line item. We'll provide documentation (vendor invoice, photos, work order) for any maintenance charge.